5 Business Lessons from Riding a Motorcycle in Nairobi

I got my first motorcycle when I was 16 and started to ride the streets of Nairobi.  Fortunately, we had fewer cars on the road back in the early ‘90s. I started to understand the way to see and think when dealing with the odd assortment of experiences you face on Kenyan streets.  Today, I still ride my piki piki (“motorcycle” in Kiswahili) to work each day, and I’ve also been fortunate enough to take it to some far flung parts of the continent. During my daily commute, I started thinking about the business lessons I’ve learned from riding my motorcycle in Nairobi.  Each week, I talk to the 100-person strong BRCK team and decided I wanted to share these lessons with them. Here they are.

Business lessons from riding a motorcycle

1. When going at speed, focus. Filter out everything else.

This, like many of the lessons, are not just for Nairobi rides but for everyone who is on a bike.  The first point here is to stay hyper-focused, and not let your mind wander.  The second is to learn to “see” everything so that you have situational awareness, but only watch what’s important.  

The business analogy is the same. When we’re really hitting our stride, or when things are moving faster than we can control (hello Coronavirus), then it’s incredibly important for me to know what I’m focusing on and not to try to do everything.  The same holds true for every person in the company; have a tight understanding of what you need to spend your time on so that we don’t waste energy, resources, and time on things that aren’t going to move the needle for the business. 

Business lessons from riding a motorcycle

2. Deal with what you have, not what you wish you had.

I remember riding down one of Nairobi’s new bypasses – two lanes each way, with a divider in the middle – going around a long corner and finding a car driving the wrong way down the road directly towards me.  This isn’t abnormal. Shoot, I’ve got stories of U-turns on three-lane highways, pedestrians doing odd things, cows suddenly appearing (or camels, or sheep, or goats – you get the idea).  It’s part of what you have to learn to deal with. 

Running a company is much the same.  You’re pleasantly building your platform, doing sales or marketing, talking to investors, creating a solution for your primary user, and then something happens that you’re not expecting. 

I happened to be in San Francisco when the US banned travel from Europe. I was on my way to another tech CEO’s house for dinner.  When I arrived, we looked at each other and stated that raising capital just got 100% harder than it had been just a few minutes before.  You still have to find the capital to grow your company, but now you have to do it in a different way.  The truck hurtling down the road in the opposite direction just waylaid your plans. You either bail and find yourself in a ditch by the side of the road, or you swerve and find a new path, madly holding on to the handlebars and keeping the bike upright. 

Business lessons from riding a motorcycle

3. It’s not about speed, but efficiency.

When people see you riding a motorcycle in Nairobi they think you’re driving fast. Sometimes you do when on the big highways, but mostly you’re just putt-putting along in first gear as everyone else is stuck in standstill traffic.  Riding a motorcycle in Kenya isn’t about speed, that’s what gets you in trouble (revisit my last point to see why), it’s about efficiency of consistent movement.  When everyone else is stopped, I can keep going.  My commute each day in a car would be approximately one hour each way, on a motorcycle it’s 20 minutes. 

There are times running a company where you are in a speed moment. We’ll find an opportunity with our customers that we need to act on now to clinch a win.  That’s great, and when those happen we have to sprint to get there.  No company can survive doing that all the time, though. So instead, we design for efficiency – for making sure we have constant forward movement and not being bothered that we can’t go fast all of the time. 

I think about how we rolled out our Moja Network across Kenya’s public transportation system over the last two years.  The first few months, when things were on a tight deadline and we were dealing with all kinds of issues, it was an all-hands-on-deck sprint.  Then we were able to gear down, continue growing the network, put in standard operating procedures, and build processes.  This network team today does an amazing job of being efficient and effective without tiring themselves out in a constant speed battle.   

Business Lessons

4. Don’t get comfortable.

I remember jumping onto my motorcycle, and taking a friend for a lift down Ngong Road just outside my office.  One lane wasn’t moving at all, and the other oncoming lane was completely empty (back when it was just two single lanes).  As we’re moving along slowly passing a bus, a guy blindly walks out in front of the bus directly into our path.  I slam the breaks and swerve away from him.  He double-takes, his eyes get as big as saucers, and he jumps forward…!  By this time I’m riding forward up onto my tank as I hit the brakes hard, and my passenger is shoving me forward too. The pedestrian smacks my handlebars and my wheel goes sideways – the bike leans over and drops (my passenger and I were on our feet and didn’t go down with it) – then the pedestrian leaps up and sprints away.  Nothing broken on the bike or person, but we’d just gone from comfortable to shock in about two seconds.

At BRCK we created the Kio Kit, which I still think is the best and most holistic solution for bringing digital education to places that have never had it.  It was truly innovative and we were happy and comfortable with just how good it was.  While we basked in that, we crashed into the slow turnaround time for decisions in the education sector.  We had this great product, but the sales funnel was so long, and the cost of holding inventory was so high, that we just couldn’t make it work.  After two years of pushing it, and getting independent longitudinal studies of how it improved learning outcomes, we had to put the Kio Kit aside and focus on something else. 

Business lessons from riding a motorcycle

5. You can’t complain about the rain.

This is a short and simple one.  If you buy a motorcycle, you know it will rain and you’ll get wet.  Don’t buy a motorcycle and then complain when it rains, like it’s some great surprise to you. 

In business we know there are going to be things that are uncomfortable to deal with.  You’ll have to fire people.  A new feature won’t quite do what you thought it would do.  A partner lets you down, or a company you relied on just isn’t there any longer.  This is business, this is entrepreneurship.  Don’t complain about it, you know it will happen. Instead, get to work and find a way to deal with it.  However, like a motorcycle in the rain, you can plan.  Get insurance, save cash for that rainy day – in other words, carry your company’s equivalent of a rain jacket. 

 

These lessons from riding a motorcycle often came to mind during my commute. I kept forgetting them by the time I reached my destination, so I  soon found myself pulling over onto the side of the road to scribble them down. As an innovator and an entrepreneur, things can feel uncertain even in the most ordinary seasons. It’s important to make sure we remember what we’ve learned along the way. 

BRCK Nile Expedition Redux

With all the hubbub about the team’s epic three week dash to South Africa and back, some may have forgotten that only a month and a half ago, the other half of the team were cruising Lake Victoria and the Nile in Uganda. The video edit is done, though, so we’re bringing it back!

We started off with a plan to work with Johnny Long of Hackers for Charity to connect schools around Jinja to the internet and learn from local educators how we can build technology that meets their needs:

http://brck.com/2014/11/brck-expedition-2014-exploring-edtech-on-the-water/#.VJP-mACU

We wound up visiting the Living Hope Secondary School on Lingira Island in Lake Victoria:

http://brck.com/2014/11/brcked-expedition-connecting-lingira-secondary-school/#.VJP–ACU

http://brck.com/2014/11/brcked-expedition-part-two/#.VJP-8ACU

On the boat ride back, we broke out our OpenROV underwater exploration robot:

http://brck.com/2014/11/going-deep-with-openrov/#.VJP_JACU

Finally, we took a raft trip down the White Nile to play with antennas and sensors, to see how the Internet of Things could help conservation efforts in threatened ecosystems:

http://brck.com/2014/11/how-the-internet-of-things-can-help-save-our-rivers/#.VJP_TACU

You can see all that and more (read: zany BRCK team adventures) in the video above. It’s been a heck of a year for us here in Nairobi, and we can’t wait to see what 2015 brings! (Did someone say they need a weather station on Mt. Kenya…?)

How the Internet of Things Can Help Save Our Rivers

You’ve been hearing a lot about our recent trip to Uganda, and we’re not through yet! In addition to working with Hackers for Charity, connecting schools around Jinja, and wirelessly controlling underwater robots, we wanted to explore the IoT side of the BRCK, too.

MRTR in Pelican

A number of people we’re working with are keen on using BRCKs to remotely connect sensors and other objects to feed data back over the internet. Some of the uses we get most excited about are around conservation, ranging from tracking vultures to locate poaching kills to remote weather stations in the savannah.

Two projects we know of, Into the Okavango (http://intotheokavango.org) and the Mara Project (http://mara.yale.edu ; http://mamase.unesco-ihe.org), are deploying networks of sensors to monitor entire ecosystems. By tracking water quality throughout the Okavango Delta in Botswana and the Maasai Mara in Kenya, each hopes to improve our understanding of these fragile environments, and by publicly posting the data (as well as pictures of their own expeditions) on their websites, they hope to inspire further appreciation amongst those who may never get a chance to visit these amazing places in person.

When we first started talking about going to Uganda, home to the source of the White Nile flowing out of Lake Victoria, we knew we had to find a way to get out on the river and try our hand at collecting environmental data via the BRCK ourselves. It just so happens that Paul, one of the expedition team members, was a river guide for seven years in Colorado before coming to Kenya, and had found out about an expedition being planned by Pete Meredith down the Karuma to Murchison Falls stretch of the Nile.

Paul Rowing

This stretch is home to the largest concentrations of hippos and crocodiles anywhere on the Nile, and has been rafted less than 10 times in history, only once commercially. It’s home to some of the biggest, most terrifying whitewater in Uganda – a country known for big, terrifying whitewater. Uganda is also a country that is industrializing fast, with hydroelectric power stations playing a key role in meeting fast growing energy demand.

All these new dams mean that rivers in their natural flow are disappearing quickly. The Bujagali Dam near Jinja covered 388 hectares in reservoir, flooding several miles of pristine whitewater. A new dam under construction near Karuma threatens to seriously affect the wildlife that concentrate downstream, and the Murchison stretch may no longer be runnable after 2018. With almost 85% of Uganda’s population unable to access electricity, the case against building more dams is hardly clear cut, but it does mean the time to learn from, share, and experience some of the most unique ecosystems along the Nile is running out.

As a team of gadget-headed engineers, we figured a good first step would be to have an affordable, reliable platform for collecting and disseminating information about these ecosystems. While the BRCK itself runs on an Arduino compatible microprocessor, we included a blank AVR chip with direct access to the pins through a dedicated GPIO port on the back. In Jinja, our lead RF engineer Jackie quickly soldered up a pH and temperature sensor kit to a GPIO MRTR, and off we went.

Jackie Soldering

After much debate, and despite being a generally adventuresome and outgoing bunch, the Murchison stretch proved to be a bit too much for some of our team, most of whom had never rafted before. (Mention the word “Murchison” around here and even the local guides have to suppress a shudder of anxiety. Pete is still planning an expedition for springtime, for those with a serious bug for adventure and not too tight an attachment to this world – http://www.nalubalerafting.com/expedition.html.)

Instead, we opted to run the 30 or so kilometers of the Nile north of Jinja with Nalubale Rafting. Our goal was to get far enough away from “civilization” to test both the BRCK’s connectivity and the GPIO setup. The first day on the water, we hit five major Class IV/V rapids, including a three-meter tall, nearly vertical drop.

Big Hit 1

Big Hit 2

Drone_boats

Drone_hole

BRCK Flag

Big hole

Drop_top

Drop_middle

Drop_bottom

Along the way, we plugged in our MRTR and dipped our sensors into the water. Not being hydrological engineers ourselves, we weren’t quite sure what to do with any data we might collect, but we did learn some valuable design lessons around using the BRCK with the GPIO port (such as the need for a tighter connection between the MRTR case and the BRCK’s body). Ultimately, the hardware worked great, but some work remains on the software side to view our data on the web. We’ll be working on these tweaks and incorporating them, along with a means to visualize data fed through the port, into future updates.

Sensor dip

After a hard day of paddling (and no small amount of swimming, only some of which was involuntary) we found ourselves at our campsite overlooking the river. It’s hard to imagine what this place will be like in 10 years. There’s nothing quite like eating dinner around the campfire, away from the constantly connected buzz of the city to make you appreciate the stillness of the wild.

Campfire

As an expedition tech company, believe me, we get the irony. We still believe sharing these places before they disappear is the best chance we have for preserving them. There are far too many people who will never get to raft the source of the Nile, but we hope we can build a platform through which many more can experience it, if only vicariously.

Sunset

Expedition 2014 – Exploring Edtech on the Water

It’s that time of year in Kenya again – the “short rains” are coming, there’s a slight chill in the air, and every now and then, the sky opens up for a brief deluge of water. It’s hard to avoid getting wet during the rainy season here, something we’ve designed the BRCK to handle (in small doses, at least).

It just so happens that one of our key partners, Hackers for Charity – who help schools and nonprofits solve technology related problems so they can get on with their jobs – has some interesting problems they are trying to solve in their work with schools around Jinja, Uganda, at the source of the White Nile and on the shores of the largest body of water in Africa, Lake Victoria. Time for a water-bound expedition, methinks.

Going into the wild to test our products in some of the most remote and challenging environments we can find is a core principle behind how we design in Africa, for Africa; to eat our own dog food, so to speak. Last year we took a trip to the barren shores of Lake Turkana in northern Kenya to live stream one of the best views in the world of a hybrid solar eclipse. Despite having that view blocked by a massive dust storm, the BRCK performed admirably, and we learned a lot about how to design for reliability in extreme weather. You can watch the video here:

This year, we’re taking a slightly different tack. When we started making the BRCK, we found some of the greatest need for affordable, reliable connectivity is in schools. We’ve been pushing hard for solutions in the edtech scene ever since, working with partners such as eLimu, Mozilla, and Sugata Mitra’s “School in the Cloud” TED prize wish to develop projects around innovative caching solutions to cut down the costs for data, a Raspberry Pi MRTR to turn your BRCK into a remote server, and testing connectivity solutions in schools from India to Ghana.

When Johnny Long, the founder of Hackers for Charity, first contacted BRCK back in June, he showed us his own attempts to build a rugged and reliable remote connectivity device. It looked remarkably like some early BRCK prototypes. It was clear we were trying to solve the same problems, and that by working together we could make a dent in the challenges facing students in rural Uganda. We set Johnny up with a BRCK and gave him free reign to hack it however he needed to build the solutions that worked for the schools he and Hackers for Charity supports.

At last, we have the chance to work with him directly. On Sunday, six of us will load up the Land Rover and make the 12-hour journey from Nairobi to Jinja. Johnny has graciously offered to host us at the bed and breakfast he and his wife run while we set about training up the Hackers for Charity staff on the technical aspects of the BRCK, testing antennas and signal amplifiers, and ultimately working to get several local schools online.

One of these schools is on an island in Lake Victoria, an hour and a half journey from Jinja by boat. Seeing an opportunity to kill two birds with one stone, we decided to bring an OpenROV with us. We’re hoping we can work out a way to control the ROV through the Ethernet port on a BRCK, meaning we could “wirelessly” pilot the ROV through the waters of Lake Victoria. Since Ushahidi, our parent company, partnered with OpenROV to create OpenExplorer.com, a platform for sharing the fruits of grassroots exploration with the world, you’ll be able to follow the progress of the entire expedition at:

https://openexplorer.com/expedition/brckexpedition2014

As if this wasn’t enough, Jinja also happens to be at the headwaters of the White Nile, with some of the best high-volume whitewater in the world. A BRCK expedition can’t be all bed and breakfasts, so we looked up Pete Meredith, one of the leading explorers of the Nile (he’s ran it from the furthest source in Rwanda all the way to the Mediterranean), and Nalubale Rafting to help us spend a couple days exploring the river.

In addition to the edtech sphere, some of the primary use cases that are emerging for BRCK’s technology are around conservation. We’ve been talking to people who are monitoring the effects of hippo feces and wildebeest carcasses on water quality in the Maasai Mara and streaming live data on animal sightings and pH levels (and much more) in the Okavango Delta in Botswana. You can read all about the Mara Project and Into the Okavango here and here:

http://mara.yale.edu ; http://mamase.unesco-ihe.org

http://intotheokavango.org

Both of these projects have very kindly shared info about their open-source sensor package designs with us. We’ve put together our own package to test pH and water temperature, and will attempt to stream data from the river as we go. This will be a fantastic learning experience as we further develop IoT use cases for the BRCK, and we hope will prove a valuable source of insights for how we can better enable our conservation partners to inform the wider public about the amazing work they’re doing, and the importance of these fragile ecosystems.

So, with a very full docket, our soldering irons packed, and our heads and hearts full of excitement, the BRCK team is once again setting out into the wild blue yonder. Get ready to follow along – BRCK Expedition 2014 begins tomorrow!

BRCK shirts out in the world

Here’s the lovely Chirstopher Neu of Tech Change (@neuguy) sporting his BRCK shirt. If you love your shirt(s) tweet them to @brcknet and we’ll share them on our tumblr.

Share the love, spread the Internet of Things revolution.