Groundshots in an Age of Moonshots

I love the “moonshot” ideology, a type of thinking that aims to achieve something that is generally believed to be impossible.  I first came across this concept with Google X and their way of thinking about hard problems. Who wouldn’t get inspired by solving a massive challenge using next generation technology? Especially when it’s backed with enough money to see if it will actually work. Of all the projects, I love Loon the most – connectivity by high altitude balloons that use wind patterns intelligently.  It’s just that right mix of insanity and brilliance that epitomizes solving a massive problem by trying something incredibly lateral.

Groundshots in an age of moonshots

Like many others, I too am driven to use my time on this earth to solve big problems. My mixture of background and experience ideally suits me to do technology work in Africa, and my personality means I end up building new things, new companies, instead of working for others. By the nature of those three things (entrepreneurship + tech + Africa), I tend to be resource constrained when it comes to moonshots. Instead, along with great partners and co-founders, I’ve built organizations that utilize crowd sourcing, foster innovation grounded in the African context, provide funds to tech startups, and create space to collaboratively build and rapidly prototype new technology.

My most recent endeavor has been building BRCK, which is 6 years old, trying to solve for how to create a real onramp to the internet for people who can’t pay for it.

Moonshots and Groundshots

As I look at this odd mixture of companies, I realize that, while I’m a moonshot thinker, I’m a groundshot operator.  I’m trying to solve big problems that impact many people across the world using the last generation’s technology in different ways, and coming up with a new pattern or model for everyone to benefit. In short, I don’t have the resources to build a Loon or StarLink, but what I can do is figure out how to make something that meets ordinary people where they are with what they have, and not just for profit, but also to make the world a slightly better place.

I’ve been thinking about this a lot as we’re dealing with the current coronavirus pandemic. Google’s Loon was first-level approved to work in Kenya last year, and then just this week was given a final green light by the Kenyan government to operate. This is great news, and I’m excited that we have four of their balloons sitting over Kenya right now. I’m also concerned that it’s only going to solve part of the problem.

 

You see, connectivity is a mixture of signal and devices, AND affordability. Loon solves for the difficulty of signal in rural Africa, where building mobile phone towers has too low of an ROI for the mobile operators to be interested. Devices are getting cheap enough that we’re seeing a deep density of (low-end) smartphones across many countries. However, affordability is a BIG hairy problem, made only bigger as the economic hits start coming during and after this pandemic.

Loon uses the LTE spectrum of Kenya’s Telkom operator, so anyone who has the Telkom SIM card can receive that signal from the balloon and be connected. The problem is that you have to pay the data rates that Telkom charges, which isn’t much by middle-class standards, but most rural people aren’t middle class and their wallets are much more rigid.

That’s the problem we started working to solve in a little room beneath the iHub back in 2014. “How do you get everyone in Africa online if they can’t pay?

The answer was a bit humbling for us techies to swallow, but it turned out that the business model was as important as the technology – maybe more so. We started grinding on this problem, which culminated in our Moja platform, now operating in Kenya and Rwanda. So far, it has brought 2 million users online for free. The answer was found in us saying, “What if the internet becomes free for consumers everywhere? The internet isn’t free to deliver, so what is the business model for that?” The mental model we were left with meant we had to find other parties to pay, which led us down the B-to-B-to-C model that we currently use and are finding quite successful.

So… What is a Groundshot Then?

I think it’s the glue that connects the amazing wizardry of the moonshot with the grounded business models and older technology found in most people’s pockets.

We’re rapidly expanding our Moja network, and I’m glad to work with our backhaul partners in terrestrial fibre internet and mobile operators. But I’m equally excited to take these moonshots like Loon or StarLink and connect them to real people on the ground in Africa. With a ground game like ours, and air support like theirs, it’s a magical combination.

The Case for Connectivity (part 2)

(Part 1 here)

I’ve argued before, alongside others, that the main inhibitor of ubiquitous and perpetual internet connectivity at a global level isn’t a technology problem, it’s a business model problem. Mostly the tech exists to put the signal everywhere. What we overlook when we say this is, that while that is true, it’s unsavory to point out that many of “those users” are not valuable – that the population covered won’t make a good return on business investment. So, even if you covered the initial cost of the equipment outlay in those areas with subsidized government funds, without a proper business model to support the ongoing operations of running the network, then the ROI would be weak and maybe even negative.


A low cost tower set up in rural Africa

The unspoken technology issue

Many of the incumbent ISPs and mobile operators have sunk too many resources into legacy technology, and then subsequently outsourced their technical capacity and platform knowledge to foreign firms. This leaves them in an unfavorable position when it comes to new technology that would decrease the cost of rollout by up to 90%, or of taking advantage of how software is changing the way networks work. Due to heavy GSM investment, the industry thinks it best to switch those from 2G/EDGE to 3G. This misses the mark, though. It’s iterative change driven by sunk costs, ignoring the fact that we’re moving to a data-only network world. GSM is a dead man walking. IP networks are the future.

It’s not just me saying this. Two years ago Deloitte was saying,

“African MNOs should create business models around smartphone users and brace for the rise of the data exclusives and data centric phone users.”

This then provides the opportunity. This is the time to bring new networks without legacy business or technology paradigms, and the ability to apply web-scale economics to the network itself, backstopped by new open software stacks and business models that don’t rely solely on end-user payment.

Fortunately, at BRCK we’ve been able to find great investors and strategic partners who see this bigger picture and understand the investments needed to make change happen in this connectivity industry of ours. BRCK, alongside some other firms, are on the forefront of changes happening across all types of data pipes, at the infrastructure level all the way through to the retail side – for both people and things. And as we start running the numbers it becomes increasingly clear just how big of an opportunity this actually represents. It only helps that many incumbents are stuck in aged technology stacks and legacy business models, so the window for positive change is here and profits are substantial.


East Africa Railways train

A new railroad

I tend to think of what we do in the connectivity space as similar to our forebearers building railroads, making it easier, faster, and more efficient to move data and connect far-flung parts of the world. The 1990s brought us the rebels in the form of scrappy upstart mobile operators and ISPs, they were real cowboys and renegades then! Inspiring leaders, courageously trying everything from pre-paid credit models in Africa, to thinking of mobile credit as cash, to digging the first fibre cables into the hard parts of the continent. Regrettably, these cowboys have handed the reins over to our modern day robber barons, sitting fat and happy on their oligopolies (or monopolies), and making damn sure that no one else has a chance to build something better if they can help it.

I like to think that at BRCK we are building the new connectivity railroads. The tip of the spear for us is unlicensed spectrum, where we take advantage of the ability to roll out public WiFi hotspots without much in the way of regulatory or political hurdles. We layer this with a free consumer business model, so that anyone who can get that signal can connect and take advantage of the whole internet. The underlying economics of the Moja platform are built around the idea of a digital economy. Businesses create engagement tasks that users can complete to earn value within the system. Users then spend their value on faster connectivity, premium content, or additional services. The flow of value into and out of the Moja platform creates the monetary value necessary to profitably run the network.

This is just the BRCK model, though, and as I sit on some global boards and in meetings, I hear of the others trying their new models as well. New technology stacks, driven primarily by open source software (and some key open source hardware plays), are a big part of the significant decrease in the cost profile (both CapEx and OpEx). But again, the business models… this is where we see the real changes coming and I’m excited to have a front row seat.

As these new railroads are built, by us and others, there lies such great opportunity for economic growth, social development, and business profit.

The Case for Connectivity (part 1)

As with most CEOs of younger companies, I find myself on the investment raising treadmill. Doing so for a company focused on internet connectivity in frontier markets provides an extra layer of complexity, since it’s not as sexy of a proposition as a new app for ecommerce, agtech, fintech, etc might be. Those are easier to invest in since you’re playing with a world of software, not any hardware or infrastructure to muddy your hands with. Unfortunately, in my BRCK world, we have to deal with atoms, not just bits and bytes (though we do those too). Which is why many of my conversations find me explaining why connectivity is critical – thus this post.

What I find interesting is that everyone wants to benefit from a basic underlying availability of connectivity, but few understand what it is or why it is so important. If you’re with me at a public event, I’ll eventually spout off something along the lines of, “you can’t have a 21st century economy without power and connectivity.” This is my simplified way of stating that for any industry to be meaningful on the world stage (or even their own country stage), they need the ability to move data. If power and connectivity are the foundation, then the aforementioned ecommerce, agtech, fintech, and others are all pillars that stand on that foundation.

Economic growth

I’ve written before on how smartphone penetration has reached critical mass and proceeds on a noteworthy trajectory across Africa and other frontier markets. Africa, coming from a largely 2g/Edge based on old legacy GSM technology will have some of the highest growth rates in mobile data subscriptions globally, driven by chat apps and mobile video, as we transition to data-only networks. In 2022, there will be eleven times more mobile data traffic in Central and Eastern Europe and Middle East and Africa (Ericsson 2017).

Mobile subscriptions (global)

  • 250M smartphone subscribers in 2016
  • 770M by 2022 (Y-o-Y growth of 30%) (Ericsson 2017)
  • Over half of mobile phone shipments into Africa in 2016 were smartphones (Deloitte 2017)

All of this means that there are millions of new customers available for new, smart, and data-intensive financial products, agricultural services, marketplaces, logistics, and the list goes on. This is why we’re seeing the rise and rise of startups in these spaces, as well there should be.

What we’re not paying attention to is this: the market is still smaller than it could be.

Imagine that you’re finding amazing market traction with your new mobile lending app, or with your logistics system, or with your online goods marketplace. Imagine that you’re doing well. However, did you know that you’re only reaching 20% of the people who own smartphones in the country? Oh, right, that’s the piece that’s surprising! You could be doing even more, growing faster, and capturing more market share if only the other 80% of smartphone owners in your market could afford the costs of getting online regularly to use your service.

This is where BRCK is stepping in with our Moja platform (free to consumer internet). You’ll benefit greatly from our growth. We’ll benefit greatly from your growth.

Social development

Even though I’m largely driven by the economic reasoning for connectivity alone, since I believe that the best way for us to make significant change in Africa is to grow wealth for everyday Africans, there is a strong social argument for widespread and affordable connectivity as well.

Connecting an additional 2.5 billion people to the internet would add 2 trillion dollars per year to global GDP and create 140 million jobs.

  • It enables improvements in health (Deloitte 2014)
  • Unlocks universal education (Deloitte 2014)
  • Strengthens civil society through public services, social cohesion, and digital inclusion (Deloitte 2014)

It turns out that if we connect people to the largest, greatest network of knowledge and information in the the world, then a lot of great social benefits are realized across a number of important areas. It’s hard to argue against more jobs, better education, better healthcare, more informed citizens, and a stronger civil society in any country.

Connectivity is the foundation

Like everyone else not involved in the plumbing and distribution of the internet, I used to think of this only academically. It’s easy enough to understand and think through intellectually. However, I found that in living it, in dealing with the practicalities of the internet, in coming to know the end-user, I began to appreciate just how important connectivity is. Building a new app or service can have big effects, changing the affordability equation for connectivity, and you send a shockwave reaching everyone, everywhere.

21st Century Economies Need Power and Connectivity

I was bumping along a waterlogged dirt road on the island of Pemba a couple weeks ago, trying to find my way to a lighthouse where the BRCK team was setting up a weather station. I stopped to check my map, and had a solid 3g signal I could use to check my map. Looking around I realized that all the houses in this section were wired up with electricity too. It turns out, though Pemba (a small island north of Zanzibar off of the Kenya/Tanzania coast) is a bit behind economically and it has that island slowness to it, that they meet the basic infrastructural requirements for a 21st century economy.

No matter where I’ve traveled, this holds true. Whether in the city edges in Nairobi or Lusaka, or the rural areas across Africa or Asia. If there is power, if there is connectivity, then people will find a way to further their lives in enterprising ways. And that word enterprising is important, because their ingenuity and drive are focused on finding a way to make money. For school fees, for food and living, for their future.

A Foundation of Power and Connectivity

Power and connectivity are the two foundational elements of a 21st century economy upon which all of the other pillars sit. Whether you’re talking about commerce or education, entertainment or logistics, you’re not going to play in the global economy unless you have access to reliable energy and internet.

It used to be that the way a country developed to a point where they could have nice roads and comfortable homes for the middle class came by building a low-cost manufacturing sector (witness the Asian tigers.)

Yet, today the world has turned.

Although manufacturing will always play a meaningful role in a country, you can now have far greater gains on the world’s economic stage for lower costs if you invest in digital communications and transactions.

McKinsey released a fascinating report on “digital globalization” where they show that increasing flows of data and information now generate more economic value than the global trade in goods.

Stop and think about that for a moment.

They’re saying that an industry that didn’t exist 15 years ago can now bring in more value to a country’s Gross Domestic Product than the centuries-old trade in goods.

And in Africa, here’s the reason this is a big problem. While the continent is moving forward, the internet is more available and devices for accessing it are getting less expensive, we’re still far behind. We’re simply not moving fast enough or staying close enough to the rest of the world. And that has profound consequences.

And there is only one investment needed: Digital infrastructure. This is the undersea cables, the terrestrial cables, the internet exchange points and locally stored content.

Regular commerce isn’t possible without physical infrastructure like roads, nor is ecommerce possible without digital infrastructure which gives us accessible internet.

In the energy space, smart friends of ours like Mkopa, SteamaCo and SolarNow (and many others) are working on ways to make power affordable. Truth be told, there has been a lot more money put to work in that space than on connecting people to the internet. What’s interesting is that there are now millions of Dollars spent each year on tech startups across Africa which rely on connectivity, but very few investment dollars being put to work on the connectivity frontier itself. There are some though, and that’s why companies like BRCK exist.

Whether in Pemba or Nairobi the face of Africa is changing, and power and connectivity are the reasons why. While I might ride on a bad dirt road to get somewhere, I know that if private and public organizations both focus on increased power and connectivity, we will get there.

Eating our Own Dogfood on BRCK Expeditions

This last week I was part of a BRCK expedition team that traveled from Nairobi through the Chyulu Hills, and oversea to the small island of Pemba in the northern part of Zanzibar. On the way, we installed some of our equipment, including:

One thing I’ve learned on BRCK expeditions is that there is no “normal” experience from one to the next. This one we had to be used to water everywhere, we lost or broke two phones and severely damaged a third, all vehicles behaved themselves (miracle!), and we had the Good All Over team with us that made it feel like a reality TV show.

We do these expeditions for two primary reasons: to have a fun adventure as a team, and to test our products far out in the field.

We do have a lot of fun, you can see that in the Instagram, Twitter, and blog posts. However, a requirement is that they also be challenging, providing a certain amount of physical and mental difficulty. We plan them this way for us to test ourselves, strengthen our internal team bonds, and stress out our equipment. It works, so we keep doing it year after year.

Creative solutions come from time with users

While we were out on this trip, there was a good Economist article published that references BRCK and what we’re doing. It’s important to remember that so few companies are actually out in the field trying to find solutions for people who aren’t financially wealthy. Logically this makes sense. Unless you’re a development company or a charity organization, you have to make money and if the numbers don’t work, then they don’t work.

The ITU calculates that in poor countries the average cost in 2016 of the smallest mobile-internet package was equal to 14% of the average national income per person, putting it out of most people’s reach.

One of the benefits of the BRCK leadership team playing such a direct role in these expeditions is that we are installing, testing, fixing, and using the equipment right alongside the users of it. We’re doing the messy work, but also having to explain how our platform works to the people we’re leaving it with. This is what leads us to creative solutions for both the technical and business problems that we find. It could be a better way to waterproof our gear, or it comes in a deeper understanding of how important it is to focus on our model of FREE public WiFi as we realize that these people will not be able to pay.

Just because the companies that came before us were unable to find a way to serve the needs of the people with small incomes doesn’t mean that there isn’t a way forward. It just means that we need to be more creative. Nothing builds creativity like sweating over a connection in rural Africa with your colleagues and the users breathing down your neck. 😉

Give More to the World Than You Take

A random seating assignment by a friend on an airplane leads to an email intro, which leads to a meeting in Nairobi. Two years later and I find out that that random person on the airplane, now one of my friends, a business partner, and someone I deeply respect has passed away unexpectedly.

Vanu Bose passed away on a peaceful Saturday morning while I was concurrently on a chaotic 11-hour motorcycle ride down one of East Africa’s most dangerous roads, praying that I would arrive home safely. That irony is not lost on me.

There are certain people in this world who have a special magnetic personality; a way that they connect and spend time with others that makes everyone feel appreciated and who leave with their spirits lifted. Vanu was one of these lodestones. He attracted amazing talent to his team, and great men and women of the world wanted to be near him and have him near them at their times of decision making. He was also a strong leader, a deep thinker, a clear communicator, had a tenacious will to see things through to the end, and maybe most importantly had an infectious laugh. In short, I respected him greatly.

Vanu’s vision was that everyone can and should have economically sustainable wireless coverage. He understood the impact that phones and connectivity have on all of us, and spent his years focusing on the hardest part of that problem, creating a service that could work even in the sparsely populated regions of the world. I was fortunate enough to work with him on this problem in Rwanda, but he was equally active in India, Alaska, and most recently in pouring his heart and company’s resources into getting the Puerto Rico population back on their phones after the hurricane devastated that island.

We shared a common goal, and he and I met at the beginning of BRCK’s road to solving free public WiFi, which would mean that there were many deep conversations held from Kigali to Nairobi, from Boston to Barcelona, and Cape Town to San Francisco. We were focused on solving a difficult problem, but we both brought that optimism unique to entrepreneurs who wouldn’t take “no” for an answer.

It always impressed me that he was so technical, with his PhD and could hold his own with anyone on that front, but at the same time had such a firm grasp on the business side of what he did and what the market was, that he could see past where so many others in the mobile industry got stuck. I joked with my co-founders at BRCK that it would take any two of us in a room to equal what he could do alone.

He sharpened what I understood about the mobile networks, what the gaps were, and what was important for us all to focus on. I’d like to think I brought some new ideas to him as well, coming from a completely different background in life. However, I have to admit that I took a lot more from Vanu than I gave him. And this, I think, is where a measure of a man should be held: Does he give more to the world than he takes? In Vanu’s case the answer is a resounding “yes!”

Vanu was generous and gracious, and had a desire to see the world a better place. Many people desire this, but few act on it. Vanu acted and put a dent in the world while he still lived, one that those of us who worked with him will continue to pound on and make bigger.

In the end, our lives were made richer due to Vanu, and many across multiple continents had their lives improved by him without even realizing who he was.

Thank you, Vanu. Go in peace.

Visiting our Solomon Islands Schools

BRCK has been known for developing products for the edge of the network and very remote regions of the world. Lately our products have been pushing even what we as BRCKers consider the edge.

One of our biggest themes is the “if it works in Africa, it can work anywhere.” And that was never more apparent to us than when we recently found ourselves on a very small outboard motor boat hopping from one Solomon Island to another. The size of craft did not warrant being in this ocean infamously called the ironbottom sound. “Ironbottom Sound” is the name given by Allied sailors to Savo Sound, the stretch of water at the southern end of The Slot between Guadalcanal, Savo Island, and Florida Island of the Solomon Islands, because of the dozens of ships and planes that sank there during the Battle of Guadalcanal in 1942-43.

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We were on our way there because the Savo Island School in 2016 is also the new home for a Kio Kit. Our most remote school in Kenya has been in the Kalama Conservancy and in an interesting play on words, the school in Savo is named Kalaka school.

Upon safe passage through to the island,  we were greeted by an amazing group of teachers and students alike. Savo island is beautiful, volcanic hot springs and rivers, palm farming and with a population of approximately 2000 people, the Kalaka school offers Primary, Secondary and Vocational training.

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With no electricity and connectivity, getting access to research and technology for education through the Kio Kit becomes a major boost to the community and the future.

As we did the teacher training, it was apparent that our visit to the areas our products are used informs us on how to make a world class product but also localized enough to bring value at the regional level. For example; Content is a major aspect of the Kio Kit and education in general. Part of our commitment in the Kio Kit is to help communities grow. That being said, the growing pains of one community can differ widely from another. The Kio Kits in Africa have very good content on issues like cholera and sanitation, while the South Pacific Islanders were asking for more information on tsunami preparedness and diabetes awareness. While in Kalama we build for dusty conditions, in Kalaka we have to consider humidity and sea salt. Galvanization is now a new discussion in our UX and engineering departments. Going local helps us address local issues.

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On this trip we also did visit a 2nd grade classroom in Canberra ACT region Australia, the contrast in classroom technology a mere 3 hours away from Savo island is mind boggling. But it is because of this that we are putting our best foot forward, in Africa, Asia, the Pacific, the Americas and beyond. Together we can narrow the gap in digital education, research and libraries around the world.

As we move forward, we also would like to recognize the amazing partnerships that we have on the ground and in the region without which this new frontier for BRCK would not be possible.

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BRCK, INTEL – Designing at the periphery

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There has been a lot of talk about “inclusive business” since the term was coined by the World Business Council for Sustainable Development in 2005. A business is said to be inclusive when it’s value chains purposefully “include” the needs and wants of low-income people and communities, and the company then implements on a business model built around more than just a profit-based bottom line. Those of us who have been part of building things like Ushahidi, iHub Nairobi, Gearbox, and BRCK are nothing if not inclusive business practitioners. However, the real issue comes down to who gets to decide the “who, when, and where” of what gets included.

Our experience of “making in Africa for Africa” has shown us that local design is by its very nature inclusive. When we design here in Nairobi we are using “from periphery to centre thinking”, and the chances of misreading low-income markets in our product design is greatly reduced. Designers who live and work in Manhattan (no offence to the amazing designers of that great city) must consciously find ways to build processes that include the issues faced by the global poor. In Nairobi one has to try hard not to.

When you design at the periphery – the whole point is that you by necessity “include” the needs and wants of low income people, not just because this is a BoP market in the Prahaladian sense of the term, but because you live and work in the same context as those you seek to serve by making great products and services that people want. At BRCK there is a design team with diverse experiences, including what it is like to live in low income areas and schools. These experiences and context inform the design process and iterative improvements to the products and services provided by the various initiatives.

Forward thinking companies like Intel have been pursuing business models that benefit from local learning. Intel took the BRCK hardware platform known as the Kio Kit and combined it with their innovative software and content, to produce a customised Kio Kit designed specifically for women and youth empowerment projects in Kenya; which are a part of a larger initiative from Intel Corporation to tackle the digital divide. This is what inclusive business is about on the ground.  From this partnership with Intel, we are finding that inclusive business goes hand in hand with appropriate technology and design at the periphery.

*Post by Juliana Rotich & Richard Klopp of BRCK.org,  an initiative to deploy reliable technology to the edges of society. Juliana will be at Skoll World Forum next week discussing how new developments in tech can accelerate change. Do connect with her there or you can reach out to juliana at BRCK dot org to discuss more on how to partner for deploying tech to the edges of society.

 

Internet, Even When the Lights go Out

As a Kenyan company based in Nairobi, we know first-hand the challenges of dealing with power cuts. So we built a router that stays online when the lights go out.

Juliana, when the lights went out, in Tanzania

Juliana, when the lights went out, in Tanzania

Our team was down in South Africa, a couple weeks ago, which has some power issues that they’re working through. This means different neighborhoods have their electricity turned off at different times to save energy, also known as load-shedding. It seemed that not too many South Africans have had to deal with this kind of problem, unlike the rest of us in the rest of Africa. They didn’t have a fallback plan for when the power went out.

In-built Power, by Design

Each BRCK has a full 8-hours of power up-time and a smart charge controller that keeps the battery topped up and ready for the unexpected. Designed for seamless failover between Ethernet and 3G, the BRCK can connect to your primary ISP and then automatically switch to a 3G provider when it senses that your internet has been interrupted.

BRCK was designed to survive the rigors of Africa. Here we suffer daily with power outages, brown outs and power surges. From day one we realized we needed to work hard to help smooth this out to make the internet work the way you want it, when you want it.

BRCK has built in 8000mAh of battery, enough to charge your phone or tablet more than twice. This battery provides power to the 3G, WiFi and Ethernet capabilities of the BRCK, which isn’t a small hotspot, but enough to connect 20 device to and running at full speed.

The use of micro-USB cables also allows your device to be charged from your laptop, wall plug, iphone charger, power bank or even another BRCK. We’ve included a USB charging port as well to allow you to charge your phone or tablet from your BRCK.

BRCK’s protected supply is unique in that it will continue to work from 4V right through to 18V from a standard 5V micro-USB connector. And if you go above, below or somehow reverse the wiring BRCK will pause charging, but keep running until the power comes back again. We’ve even optimized the charging circuit to run off raw solar panels without a step up or inverter.

All this charging ruggedness, combined with BRCKs proprietary network switching and fail over means you and your colleagues can keep on doing what you need to do even when the lights go off.

Expedition Technology – Part II

Thanks goodness for BRCK. 

Unfortunately this will be my last expedition post this trip. I’ve had to leave the guys early to make a dash north to sort out some business. If it weren’t for BRCK I’d still be in Livingstone. When the news came that I had to come back to Nairobi, we knew we had 40 minutes to get flights. The BRCK was fired up, with in a minute we were online, and 4 of us rapidly trying to find the fasted route north. Its times like this that the utility of BRCK really shines!

Earlier in the day the BRCK became a lifesaver as well. On the road from Lusaka to Livingstone, a short 563km journey, the Land Rover developed a nasty fuel system problem with the fuel lines filling with air every 20km or so, stalling the truck mid drive. Stopping every 20km to bleed the fuel system makes for a LONG trip (14 hours I believe!). Out came the BRCK, and everyone who wasn’t driving was delving into Land Rover forums the world over trying to work out what the problem was, then trying twitter, facebook and instagram asking for help. Eventually diagnosing the problem as a faulty lift pump. Another quick Google search for a replacement lift pump in Livingstone and we were on the way again.

Trying to get help with a buggered 300TDi fuel system

Trying to get help with a buggered 300TDi fuel system

Power issues again. 

We are an expedition company, and as such, our vehicles are kitted out more than most. We’ve got a 1500W 110V inverter wired in to the battery, 4 x 5A Cigarette jacks, and dual 12V batteries powering all the kit we have on the road. The biggest problem? Finding cables! Every time we have to charge a GoPro, power the Satellite internet or charge the motorbike headset, a mad scramble ensues trying to find the adapter, cable, or correct power BRCK. This is why we love the microUSB. As from Part I, we know its not perfect, but now we are torn. What should we use!

Knowing your limits

Getting the BRCK online in Tanzania and Zambia has been really easy, in fact, other than getting SIM’s and working out the crazy commands, the BRCK’s have been working flawlessly. One area that has popped up constantly is ‘how good is my signal now’. Driving from village to village the signal fluctuates quite a bit. We are working now to streamline the process of finding out how your BRCK is doing now.

Back in Nairobi we are working feverishly to take what the team and I have learnt to get some updates ready for the trip north on Saturday.

Working on new wireframes with information from the expedition south

Working on new wireframes with information from the expedition south